Global Sources Direct's Commitment to Quality

Global Sources Direct is committed to delivering, to its global customers, a quality retail product that can be purchased in a pleasant, hassle-free online shopping experience.

Our online store sells a wide range of products, and we guarantee that our products will meet the following general quality standards.

Global Sources Direct supplies products whose features, functionality and specifications conform to their descriptions and packaging. We strive to provide user manuals and clear instructions in decent English.

We are careful to only sell products that are in compliance with general power, safety, and other standards. General certifications are always listed in our product profiles if available. We do not sell products that are counterfeits or have questionable trademark, copyright or design issues.

Our supplier evaluation process ensures we work with experienced and like-minded vendors to provide you with quality products that have been inspected and tested. Furthermore, our products are backed by both the manufacturer's and Global Sources Direct's warranties.

We carry products in two qualities of retail packaging: retail packaging typical of products sold in department stores worldwide and non-retail packaging. Some of our products may be more appropriate for mail orders due to their non-descript product packaging.

Additional Quality Assurance
If you need further quality assurance, Global Sources Direct can provide additional product quality inspection through its third-party companies at your cost. Please contact us at gsdservice@globalsourcesdirect.com for more information.